PS5 · Guide
PS5 · Follow platform-specific setup, account pairing and storage connection steps.
Prepare and install
Confirm the matching package, follow its launch instructions and pair your PS5.
- Record your PS5 firmware and current runtime environment.
- Contact support to confirm the matching client package.
- Follow the supplied setup instructions, then pair your account.
How to check that setup is ready
- Confirm the package and launch method match the firmware you reported.
- Pair this PS5 and check its identity in the device list.
- Check the supported resource type before starting a task; PS4 compatibility is separate from native PS5 support.
If you get stuck, contact support with the platform, version and error message.